Shipping policy

Shipping Policy — belle SIMONE

At belle SIMONE, we're committed to shipping your orders with care. This policy explains timelines, costs, and procedures.

1. Where our products come from Our tanks are designed by belle SIMONE and made by partner workshops in Asia, chosen for the quality of their technical knit. Your order ships from our partner facilities.

2. Order processing times

  • All orders are processed within 1 to 2 business days (excluding weekends and holidays).
  • You'll receive an email notification once your order has shipped, with the shipping details.

3. Delivery times

After processing, estimated delivery is:

📍 United States: 4 to 6 business days
📍 Other countries: 6 to 8 business days

🚨 These times are estimates and may vary (customs checks, weather, peak periods).

4. Shipping costs

  • Costs are calculated at checkout, based on your destination.
  • Your shipping options and any cost are shown before you pay.
  • Any international taxes and customs duties are the customer's responsibility.

5. Order tracking Once your order ships, you'll receive an email with a tracking number. You can track your package on our site or the carrier's.

6. Delivery problems If your package is damaged, delayed, or lost, contact us quickly at contact@bellesimone.com. We'll work with the carrier to resolve it as fast as possible. 📌 For a damaged package, please include photos of the package and items to speed things up.

7. International shipping We ship within the U.S. and internationally. Costs are calculated at checkout. Customers outside the U.S. are responsible for any customs duties and taxes imposed by their country.

8. Incorrect shipping address Please double-check your address before you confirm. belle SIMONE cannot be held responsible for delivery to an incorrect address provided by the customer. If you spot an error, contact us quickly at contact@bellesimone.com: if the order hasn't shipped yet, we'll do our best to correct it.

9. Returns For any return or exchange, see our Return and Refund Policy. Return shipping is the customer's responsibility, except for a defective product or an error on our part.

Need help? Email us at contact@bellesimone.com. Thank you for trusting belle SIMONE.